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Director Of Operations
Chick-fil-A Millsboro
DE, USA
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POSITION KEY RESPONSIBILITIES
Leadership and People Development: Develop and influence people as the primary focus
Business Operations: Maintain an organization-wide vision and business plan with the Executive Director
Performance Management: Hold all team members and leadership accountable to Chick-fil-A standards
Guest Experience: Maintain speed of service, cleanliness, order accuracy, and overall satisfaction scores
Financial Management: Responsible for financial return of the organization, including key metrics of food cost and labor cost
SKILLS & EXPERIENCE NEEDED
Fully capable of running the entire business independently
Proficient in opening and closing procedures, back-office operations, and computer applications
SERVSafe Certified
Strong communication and leadership skills
Ability to make timely decisions and take ownership of results
Enthusiasm for the Chick-fil-A brand and ability to promote brand loyalty
COMPENSATION & BENEFITS
$70-75K
Bonus: Quarterly bonus structure based on performance metrics
PTO
Health insurance plan
401K Match
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