Import Operations Senior Manager (Ocean/Air)

Full-service logistics and freight forwarding company with locations in Central New Jersey and Southern California. With the growing impact of global and domestic logistics on our everyday lives, our vision is to challenge and transcend traditional industry practices by creating a truly seamless solution for our clientele with the backing of modern technology and our unique, boutique-like service level.

To help lead our organization’s overall growth and direction, we’re looking to hire an experienced and talented Import Operations Senior Manager to oversee a team of multiple members in setting and aligning strategic objectives with the overall company goals.

Key Responsibilities

·        Facilitate creation and setting of key objectives as it relates to and aligns with organizational goals

·        Partner with leadership to conduct operational performance check-ins

·        Troubleshoot sensitive and key issues to uphold high customer satisfaction and operational levels

·        Leads coordination and integration of cross-functional strategic growth initiatives that may include import team, pricing, truck dispatch, and HR

·        Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization

·        Review and (dis)approve accounts payable and accounts receivable as submitted by team

·        Review and manage month end reports, P/L

·        Manage overall progress of performance, budget, and goals

·        Help build a well-developed and high-performing team that works together cohesively

·        Collaborate with pricing team to ensure freight and transportation rates stay competitive and aligned to goals

·        Reports directly to Director of Import Operations

Requirements

·        Bachelor’s degree in Supply Chain, Logistics or related field

·        7+ years in freight forwarding, logistics, and/or supply chain

·        5+ years of experience of working in multiple operational functions and principles, including, finance, customer service, supply chain, operations, and human resources (preferred)

·        5+ years in conflict management and business negotiation processes

·        Masterful organizational, communication, and leadership skills, backed up by previous professional success

·        Strong work ethic

·        Excellent organizational skills and attention to detail

·        Excellent analytical, decision-making, and problem-solving skills

·        Strong working knowledge of data analysis and performance metrics

·        Strong ethical leadership abilities

·        Extremely proficient in Microsoft Office Suite or related software

·        Excellent written and verbal communication skills

·        Strong people skills

·        Proficient in Korean (preferred)