Account Manager (Executive Position)

Responsible in maintaining client relationships, and ensuring that clients are satisfied with products/services.

The role requires excellent communication skills, an understanding of customer needs, and the ability to work closely with internal departments to ensure the timely and successful delivery of solutions.

• Assist in managing and nurturing client relationships
• Understand client objectives and needs
• Keep clients informed about the latest products, services or promotions
• Preparation and presentation of client reports and presentations
• Schedule and participate in meetings with clients to discuss performance, strategies and opportunities
• Maintain records of client communications and sales activity in the CRM system
• Monitor account performance and metrics to ensure client satisfaction and retention
• Collaboration with internal teams | sales, marketing, product development, customer support | to ensure client requirements are met
• Create and execute account plans and strategies
• Development of proposals, quotations and contracts
• Market and competitor analysis.
• Identify opportunities for upselling and cross-selling products and services
• Invoices / Payments

Benefits:

• 10 PTO
• 401K Available
• Insurance 70% company 30% self
• Incentives for new business development