Role: Groupware Administrator

We’re looking for a Groupware solution (Knox) administrator.

Level: Junior to Middle

Contract period: 8/1/2023 – 7/31/2024

Work Location: Ridgefield Park, NJ (must be able to work onsite upon request)

Must be able to speak Korean/English bilingual

Job Description

·        Candidate is responsible for performing tasks which require touching the desktop and other computer, server, storage and variable systems.

·        Will physically interfaces with the customer, a professional, courteous demeanor is required in all circumstances.

·        Interpret, analyze, troubleshoot and resolve technical problems.

·        Be decisive, conscientious and interact well in a team environment or training capacity.

·        Reporting (Word, Excel, Power point)

·        Perform other job related duties as required

Qualifications

·        Must have bilingual English Korean (both verbal and written), to a wide range of end-users

·        Web applications, networks, protocols and email (SMTP, POP3, DNS, LDAP)

·        Detailed working knowledge of networking protocols (TCP/IP, DNS, DHCP)

·        Ad-hoc Reporting (Word, Excel, Power point)

·        Experience with enterprise email system such as Microsoft Exchange preferred.

·        Mobile devices (iOS, Android)

·        Experience with Windows 7, Windows 10, Office 365, Active Directory, IIS

·        Detailed working knowledge PC hardware, Printers, scanners, computer peripherals