CORE ROLES & RESPONSIBILITIES

[Primary R&Rs]

50% Load Planning & RA Management

·        Contacting customers and scheduling pick-ups

·        Creating return load and BOL in TMS

·        Monitoring pick-ups

·        Monitoring aging RA’s

·        Support LG with returns related requests

20% Customer & Carrier Support

·        Provide updates on status of returns

·        Resolve issues pertaining to load and return

·        Provide data and analysis on past returns

·        Support Order Management and LG' request

[Secondary R&Rs]

20% AR Support

·        Provide research pertaining to unresolved and/or any returns

·        Request/Obtain/Provide PODs from carrier

·        Initiate communication with carriers

·        Use LG System to support such as GERP/Sales Portal and TMS

10% General Inquiries

·        Ad-hoc tasks

·        Pulling data

·        Team support

REQUIREMENTS

·        Education: Bachelor Degree

·        Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA)

·        To clean, sort, and organize large sets of data and run analysis for key insights

·        Detail oriented w/ diligent mindset, efficient, time management

·        At least 1 year of experience in logistics (Return/reverse logistics) is a plus

Job Type: Regular

Job Location: Englewood Cliffs, NJ 07632

Business Hours: Mon-Fri 08:00 AM to 5:00 PM