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Import Operations Manager - Ocean/Air 1744167
Secaucus, NJ
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Key Responsibilities

·        Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization

·        Work closely with team members to identify, measure, and analyze KPIs and key metrics for day-to-day operations to ensure efficient and timely completion of tasks

·        Provide final approval for all contracts, agreements, and/or pricing related matters

·        Key liaison for high-priority customers to resolve any issues

·        Train new team members, conduct on-the-job shadow training, and continuously monitor development of team members

·        Monitor and maintain monthly and quarterly progress in line with organizational budgetary plans

·        Plan, monitor, and analyze daily and weekly operational import shipments with customer care team and to minimize costs while maximizing output

·        Conduct high-level resource planning and forecasting management decisions


·        Bachelor’s degree in Supply Chain, Logistics or related field

·        4+ years in freight forwarding, logistics, and/or supply chain

·        3-4 years of experience of working in multiple operational functions and principles, including, finance, customer service, supply chain, operations (preferred)

·        Excellent organizational, communication, and leadership skills

·        3+ years in conflict management and business negotiation processes

·        Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)

·        Strong people skills

·        Speaks Korean 

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