HUMAN RESOURCES GENERALIST

PURPOSE OF POSITION:

This position supports the work of our client, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Consistent with the Christian mission and vision of the company, the Human Resources Generalist will support all areas of the Human Resources department with an emphasis on employee changes, employee relations, and HRIS management.  

ESSENTIAL FUNCTIONS: 

• Act as the main point of contact for employee relations matters, cultivating a positive and respectful work environment.
• Assist in resolving employee conflicts and issues, ensuring strict compliance with company policies and relevant legal requirements.
• Manage HRIS changes including, but not limited to, separations, pay and position changes, reporting relationships, etc.
• Uphold data accuracy and integrity within the HRIS, conducting regular audits and making necessary corrections.
• Manage HR general email account. Resolve and respond, using sound judgment and problem-solving skills, with a high level of professionalism. Direct inquiries to the appropriate departments or individuals when required.
• Act as the initial point of contact for HR inquiries, delivering prompt and professional responses to employee questions and concerns.
• Respond to requests for employment verifications, providing precise and confidential verification of employment details.
• Conduct thorough exit interviews for departing employees, collecting valuable feedback to enhance the overall employee experience.
• Maintain accurate and confidential employee records, guaranteeing strict compliance with data protection regulations.
• Serves as a backup for retirement administration, benefits and Unemployment Claims processing.
• Assist in generating HR reports and analytics as necessary.
• Assists in ad hoc or special assignments as needed.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of HR best practices and current employment law.
• 3+ years of progressively responsible professional experience in an HR role with an emphasis on handling complex employee relations issues.
• Ability to maintain confidentiality of highly sensitive personal information and employee issues.
• Sound judgment and strong problem-solving skills
• Ability to speak and write in a professional manner.
• Required: High school diploma or equivalent.
• Preferred: Bachelor’s degree or higher in a Human Resources related field.

LEADERSHIP COMPETENCIES: 

• Mission Advancement: Accepts and demonstrates the company’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
• Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 
• Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
• Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
• Behavioral Characteristics: Welcoming, Nurturing, Determined, Hopeful, and Genuine.

WORK SCHEDULE:

The schedule for this full-time position is generally Monday through Friday, 8:00am-5:00pm, though work outside these days/hours may be required depending on the business need. 

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
• Ability to sit for long periods of time.
• Extended periods of computer usage.
• Must be able to lift up to 25 pounds in weight.
• Position may require bending, leaning, kneeling, and walking.
• Ability to speak concisely and effectively communicate.

Reports to: Director of Employee Experience

Classification: Full-time

FLSA Status: Exempt

The company aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally, and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the company.