Summary:

The Sales Manager (Territory Sales Manager) is responsible for establishing new client relationships within Municipalities, Local, State Government and Contractors/Architects associated with large-scale infrastructure repairs and implementation. This includes signing new businesses, educating customers, and managing the end-to-end sales cycle (from prospect to collections). Day-to-day responsibilities will include, but are not limited to: prospecting, client calls and meetings, presentation preparation and delivery, new quote and submittal process management, pipeline and backlog management, internal and external coordination, and collections assistance.

Essential Responsibilities

• Prospecting: Conduct calls, emails, email sequences, insight searches, and campaigns to identify new business opportunities.
• Client Engagement: Host regular calls, meetings, and plant tours for existing clients and potential customers.
• Point of Contact: Serve as the primary point of contact for wastewater operators, city engineers, consulting engineers, contractors, and other specification decision-makers.
• Webinars: Host, attend, and contribute to national webinars.
• Trade Shows: Attend relevant trade shows and join relevant trade committees.
• Coordination: Coordinate between external contractors and the internal estimator's team to obtain timely quotes for specific jobs during public bids.
• Activity Management: Update and maintain daily activities, pipeline, and backlog via SFDC.
• Sales Process Management: Coordinate and manage the sales quote and order submittal package process when necessary.
• Collections Assistance: Assist the Accounts Receivable team with collections when necessary.
• New Business: Accountable for winning new business and positively impacting company growth goals.
• Travel: Approximately 30% travel

Continuous Process Improvement

• SLAs Maintenance: Maintain Service Level Agreements (SLAs) and build a culture of continuous improvement.
• Measurement Clarity: Drive improvement in clarity of measurement across the organization.

Collaboration and Research (10%)

• Policy Implementation: Collaborate with corporate functions to ensure any required changes to policies, procedures, and processes are implemented.
• Data Alignment: Collaborate with data owners/stewards to align process and data issues.
• Interdepartmental Liaison: Respond to questions and act as a liaison between departments.

Client Management: Respond to questions and follow up on pertinent escalati