Sales Engineer - 1023374


As a Sales Engineer (SE), you’ll be the primary technical account SE for the Field Sales team. Our clients span all business sectors and sizes.


This is an opportunity to work at a company that is changing the way information supports business decisions. 


You will be responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services. Our SEs must be able to answer technical questions from customers regarding technology, features, solutions, applications as well as articulate our technology and product positioning to both business and technical users. 

You must be able to identify all technical issues of your assigned accounts to assure complete customer satisfaction through all stages of the sales process, and you must be able to establish and maintain strong relationships throughout the sales cycle with our customer's staff.

Responsibilities: I want to and can do that!

As a Sales Engineer your primary responsibilities will be to:

·        Write and deliver excellent presentations; both business focused and technical presentations.

·        Demonstrate solutions to prospects, both onsite and remotely (via Webinars).

·        Attend and demonstrate Splunk solutions at field events, such as conferences and trade shows.

·        Respond to the functional and technical elements of tender documents, such as RFIs RFPs.

·        Deliver and manage Proof of Concept (PoC) engagements to a success outcome.

·        Answer complex technical and competitive questions plus address customer concerns to a successful outcome.

·        Develop relevant presales material, e.g. business cases ROI, competitive insight documents, etc to persuade clients of the superior value, benefits and capabilities of solutions.

·        Work closely with the presales team and presales management to develop and continually improve working practices, best practices, presales processes, e.g. POC planning, etc. Business Knowledge and Experience

SE’s learn about all domains that we play in, however if you already have knowledge in these areas it is a bonus, but not a requirement:

·        Domain knowledge and experience in any of the following areas: 

o Big Data (from a data management perspective),

o Application Performance Management,

o General Data Protection Regulation

o Security,

o Business Intelligence Web Analytics,

o Operational Intelligence.

·        A knowledgeable understanding of the financial services, insurance, telecommunications and or retails markets, with a proven track record of selling into Enterprise organisations. Needs to understand the business challenges drivers, technology and market challenges of these types of organisations.

·        Ability to develop a strong understanding of each target client’s business, operations and industry trends, including understanding the strategic business and technology goals. Understand the client’s buying process.

·        Understands how our solutions can provide capabilities and benefits in order to address the client’s business needs.

·        Ability to participate in account planning and planning meetings to identify new and follow up solution, services and education opportunities.

·        Ability to develop and articulate business value ROI case studies.

Technical Knowledge and Experience

·        Experience working with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc.

·        Detailed understanding and knowledge in the area of Log Management and analysis would also be beneficial.

·        Experience and strong hands-on skills with UNIX (HP-UX, Solaris, AIX), Linux and Windows operating systems.

·        Experience and strong hands-on skills with regular expression (RegEx) pattern matching.

·        Experience and strong hands-on skills with scripting languages such as Python, Perl, etc.

·        Prior experience with search engine technologies and query languages would be an advantage.

·        Web development skills, including XML, HTML 5.0, JavaScript, Java, .NET, Ruby, etc would be an advantage.

·        Essential Education, Experience and Additional Skills

·        A University degree or similar (preferably in computer science, software engineering or a similar field).

·        Proactive and able to be manage activities in a self-sufficient manner.

·        Strong knowledge of the sales process.

·        Self-motivated with a proven track record in technical software sales and knowledge of technology.

·        Ability to be organised and analytical, and must be able to eliminate sales obstacles using creative and adaptive approaches.

·        You should be comfortable working for a dynamic, technical organisation with a rapidly expanding customer base.

·        Resilience and resourcefulness when solving complex problems.

·        Excellent team skills.

·        Winning attitude.