New Patient Concierge/Technician - 1025759

Charlotte, NC

We are hiring a New Patient Concierge for a Chiropractic Office in Charlotte, NC, 28226. You would be responsible for greeting practice members, making appointments, and offering concierge-level service to our patients. As well as instructing spinal hygiene exercises, documenting patient encounters, educating patients on a healthier lifestyle, and other administrative responsibilities. 


We consider each person in our practice as not only a patient but part of a greater community that is seeking to achieve the highest level of health and well-being. With a focus on producing lasting results for all members of the family, our commitment is to personal, in-depth, and professional care from our doctors and entire staff.



Who we want

  • Do you take great satisfaction in being busy and productive?
  • Do people say you are extremely dependable, and they always know where you stand?
  • Do you have a conscientiousness for doing things right and following tasks through to completion?
  • Do you instinctively see in detail what the future might hold and plan accordingly?
  • Do you easily collect, store and recall details and information?



What you will do

Our Practice is offering an opportunity to showcase your customer service and organizational skills as a full-time chiropractic assistant/NPC in our office. We are looking for a positive person with great people and communication skills and a passion for helping others through natural and holistic healthcare. Excellent relationship-building skills are a must to ensure service is provided with a high degree of quality. You will be responsible for creating a warm and hospitable environment in the reception area, making and rescheduling appointments, answering phones, and recording payments received. As well as instructing clients on the proper form of exercises, ensuring client compliance with exercises, and documenting patient encounters.


  • Give office Tour
  • Take X-rays 
  • Posture analysis 
  • All can be trained, no certifications or licenses are needed. 
  • The office will pay for them to get X-ray certification
  • Take Patient history 
  • Educate patients 




What you need

  • A sincere interest in health and wellness
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and Windows is preferred
  • Previous experience in customer service must be demonstrated
  • Specific Spinal Hygiene Training and Coursework will be provided following your hire
  • Bilingual in Spanish is preferred
  • Any service industry, any type of experience 



Things you should know

  • Starting at $18 per hour will go up to $20 after 3 month training period 
  • Monday 7:30 am to 7 pm with a lunch break 
  • Wednesday and Thursday full day 7:30 am to 6. with a lunch break 
  • Tuesday 2 to 6 pm 
  • Friday 7:30 to 12 
  • Chiropractic Care
  • Paid vacation