Role:                                           Business Applications Manager

Work Location:                           Houston, TX (Hybrid, 2-3 days onsite)

Number of Positions:                 1

Type:                                            Fulltime

Reports to:                                  SVP – IT & Cyber

Industry:                                      Telecommunications

Company Size:                            500-1000

US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO PROVIDE SPONSORSHIP AT THIS TIME.

ONLY LOCAL CANDIDATES WILL BE CONSIDERED AT THIS TIME

Summary:

The Manager of Business Applications is responsible for strategic and operational leadership across all enterprise applications that support Company’s business processes and all respective functional areas. This responsibility includes leading a hybrid team of external partners and internal teams in a matrixed organization, ensuring commitment dates on new capabilities or incremental changes are delivered on time, and on budget. The role will report to the SVP IT & Cyber.

This leader will be execution-focused applying proven experience in Agile delivery, critical thinking and problem-solving skills and will partner with external experts to deliver technology solutions that improve and automate business processes. The ideal candidate will have experience and passion for working in a cross-functional role aligning and delivering technology solutions to streamline business processes across diverse stakeholders.

RESPONSIBILITIES:

What you will do:

·      Manage and provide directions in project execution, ongoing run, and performance for globally dispersed applications and technical resources.

·      Maintain ownership of partner networks providing a mix of ongoing production and project support.

·      Establish and continually improve application performance metrics to measure health and status of critical systems.

·      Ensure the timely delivery of projects and initiatives and prioritize and manage the backlog of work according to the needs of the business.

·      Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.

·      Liaise with network administrators and software engineers across the organization to assist with network availability in support of continuous delivery of applications services.

·      Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.

·      Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.

·      Develop and maintain operating and capital expenditure budgets.

Strategy & Planning

·      Collaborate with business stakeholders, Solution & Data Architects, Business Analysts, and Developers for the delivery of technology solutions that enable business value and support the achievement of our strategic goals.

·      Drive change and continuous evolution with a transformational mindset.

·      Evangelize and engage with business leaders on process optimization and automation within Finance-Accounting, Operations, Product, and Sales and teams.

·      Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.

REQUIREMENTS:

Qualifications:

·      10+ years leading enterprise applications teams with specific experience in ERP, CRM, and Service management systems, both on-premises and SaaS.

o  HUGE PLUS: Microsoft Navision and Dynamics, ServiceNow, Kibo.

·      Bachelor’s degree in computer systems or related field. Master’s degree desirable.

·      Strong knowledge of financial business processes including order-to-cash and procure-to-pay, required.

·      Demonstrated experience in oversight of a highly integrated ecosystem of applications.

·      Demonstrated Agile experience with ability to prioritize and execute tasks in a high-pressure, fast-paced Pod driven environment.

·      Demonstrated experience in developing high-performing teams.

·      Demonstrated experience communicating ideas and roadmaps in both technical and user-friendly language.

·      Demonstrated expertise in process improvement projects at both a technical and leadership level.

·      Outstanding writing, documentation, and presentation skills.

 Personal Attributes

•                    Business customer first, service driven orientation.

•                    Excellent analytical, mathematical, and creative problem-solving skills.

•                    Logical and efficient critical thinker, with keen attention to detail.

•                    Highly self-motivated and directed with ability to effectively prioritize and execute tasks while under pressure.

•                    Able to conduct research into application integration issues and products.

•                    Experience in the Information Technology or Telecommunications industry

•                    Experience working in a team-oriented, collaborative environment.

•                    Excellent oral and interpersonal communication skills.

Benefits:

Generous PTO plus 15 holidays per year, 401k with matching, good healthcare and performance bonuses